Job Details | MY Singapore Job | Job Ad Portal | CityRecruit

Job Description

•  Handle general enquiries and registration for walk-in customers at the counter
•  Courier arrangements
•  Refreshments order/ Logistics arrangement (based on schedule)
•  Issuance/ Collection and maintenance of trainer’s kit (remote, markers etc.) and log book
•  Certificate and/or cards issuance to trainees and maintenance of certificates filing cabinet
•  Registration and verification of trainees’ entry requirements and supporting documents
•  Finalisation and confirmation of course attendance on day 1 (e.g. collect IDs copies, check names and IDs)
•  Be proactive in responding and managing enquiries such as promptly attending to email enquiries and phone calls regarding examination results, certificates and/or cards status etc after verifying caller’s identity and payment status
•   Follow up with companies and trainees on learning outcome survey forms, compiling the data and preparing analysis for Principal’s review
•  Ensure proper and complete records for filing (including all hard copy and e-filing) for all training registrations
•  Ensure proper handover to respective departments and relevant persons in the process flow
•   Adhere to company’s confidentiality policies
•  Other ad-hoc duties as assigned by the company

Requirements

• Competent in Microsoft applications (Excel, Word, Outlook, Navision)
• Meticulous, systematic, organised and ensure proper and complete records for filing
• Excellent communication and interpersonal skills to build strong rapport with clients and the ability to relate well at all levels
• Able to work independently without much supervision
• Well rounded team player to build efficiency and foster a strong team environment
• Good coordination and organisational skills
• Possess strong work ethics

Kindly contact Ms Lynn @ 012-5985453 or Ms Emily @ 0123695453
or
E-mail your resume to crcs-recruitment@cityrecruit.com.my or crcs-recruitment1@cityrecruit.com.my